Privacy Policy
Your privacy matters. Learn how we collect, use, and protect your information.
Introduction
At impdf.app, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly and transparently. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website and use our PDF tools and services. We comply with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws. By using impdf.app, you agree to the practices described in this policy.
We believe that trust is the foundation of any successful online service. Your documents often contain sensitive, personal, and confidential information, and we take our responsibility to protect that information extremely seriously. We have implemented comprehensive technical and organizational measures to ensure that your data remains private and secure at all times. This policy is designed to be clear, transparent, and easy to understand, so you always know exactly how your information is being handled.
Information We Collect
Files You Upload: When you use our PDF tools, you may upload files to our servers for processing. These files are encrypted during transfer using TLS 1.3 and are processed in an isolated, sandboxed environment. We do not read, analyze, index, or store the contents of your files beyond what is necessary to perform the requested operation. All uploaded files are automatically and permanently deleted from our servers within 2 hours of processing completion.
Usage Data: We collect anonymous usage data to improve our services and understand how users interact with our platform. This includes information such as the type of tool used, the size and format of files processed, the time taken to complete operations, and general geographic location (country-level only). This data is aggregated and anonymized, meaning it cannot be used to identify any individual user.
Device Information: We may collect certain technical information about the device you use to access our services, including browser type and version, operating system, screen resolution, and IP address. This information is used solely for security purposes, to optimize our platform performance, and to prevent abuse and fraud. We do not use this information to create user profiles or for targeted advertising.
Cookies: We use cookies and similar tracking technologies to enhance your experience on our website. Essential cookies are necessary for the basic functioning of the site, while analytics cookies help us understand how visitors use our platform. You can manage your cookie preferences at any time through your browser settings. For more details, please refer to our Cookie Policy.
How We Use Your Information
We use the information we collect for the following purposes: (1) To provide, maintain, and improve our PDF tools and services, ensuring they function correctly and deliver high-quality results. (2) To process your file conversion, editing, and management requests accurately and efficiently. (3) To monitor and analyze usage patterns and trends to enhance user experience and develop new features. (4) To detect, prevent, and address technical issues, security threats, and fraudulent activity. (5) To comply with legal obligations and enforce our terms of service.
We will never sell your personal information to third parties under any circumstances. We do not share your files, usage data, or personal information with advertisers, data brokers, or other commercial entities. Our use of data is strictly limited to the purposes described above, and we maintain strict internal controls to ensure that access to any user data is limited to authorized personnel who need it to perform their duties.
Data Security
We implement industry-leading security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. All data transfers between your browser and our servers are encrypted using TLS 1.3, the latest and most secure transport layer security protocol. Files uploaded for processing are encrypted at rest using AES-256 encryption, which is the same encryption standard used by major financial institutions and government agencies worldwide.
Our processing infrastructure operates in isolated, sandboxed environments where each file is handled independently with no possibility of cross-contamination. We conduct regular security audits, penetration testing, and vulnerability assessments to identify and address potential security issues proactively. In the event of a data breach, we will notify affected users and relevant authorities within 72 hours, in compliance with GDPR requirements.
Data Retention & Deletion
All files uploaded to impdf.app are automatically and permanently deleted from our servers within 2 hours of processing completion. We do not maintain backups of user files, and once deleted, files cannot be recovered by anyone including our own team. Anonymous usage data and analytics information are retained for up to 24 months for analysis purposes, after which they are permanently deleted or further anonymized.
You have the right to request the deletion of any personal information we hold about you at any time. To exercise this right, please contact us through our Contact page. We will process your request within 30 days and confirm the deletion in writing.
Your Rights Under GDPR & CCPA
If you are a resident of the European Economic Area (EEA), you have the following rights under GDPR: (1) The right to access your personal data. (2) The right to rectify inaccurate personal data. (3) The right to erasure (right to be forgotten). (4) The right to restrict processing. (5) The right to data portability. (6) The right to object to processing. (7) The right not to be subject to automated decision-making.
If you are a California resident, you have additional rights under CCPA, including: (1) The right to know what personal information is collected. (2) The right to request deletion of personal information. (3) The right to opt-out of the sale of personal information (we do not sell personal information). (4) The right to non-discrimination for exercising your rights. To exercise any of these rights, please contact us through our Contact page.
Third-Party Services
We may use third-party services for analytics, advertising, and content delivery. These services may collect information about your use of our website through cookies and similar technologies. Google AdSense and Google Analytics are the primary third-party services we use. Google Analytics helps us understand website traffic and usage patterns, while Google AdSense displays advertisements that help us keep our tools free for all users. These services are governed by their own privacy policies, and we encourage you to review them.
We carefully vet all third-party services to ensure they meet our strict privacy and security standards. We do not grant third parties access to user files under any circumstances, and we require all partners to comply with applicable data protection laws.
Children's Privacy
impdf.app is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will post the updated policy on this page and update the last updated date. If we make material changes that affect your rights, we will provide prominent notice on our website or send you a notification. We encourage you to review this policy periodically to stay informed about how we protect your information.
If you have any questions about this Privacy Policy or our data practices, please do not hesitate to contact us through our Contact page. We are committed to addressing your concerns and ensuring that your privacy is protected at all times.